Effective Date: June 17, 2026
Last Updated: June 17, 2026

Introduction

OnlyHuman respects your privacy. This Privacy Policy explains how OnlyHuman RX LLC collects, uses, shares, and protects information when you visit our website, interact with our content, submit forms, purchase services, or communicate with us.

This Privacy Policy applies to the OnlyHuman website and general business operations. If you receive medical services through a licensed healthcare provider, patient portal, pharmacy, lab, or clinical partner, additional privacy notices, HIPAA notices, consent forms, and partner policies may apply.

Information We Collect

We may collect the following categories of information:

Contact information: name, email address, phone number, mailing address, and account details.

Health and wellness information: information you choose to provide through forms, quizzes, intake flows, messages, or program signups, such as goals, symptoms, health history, medications, allergies, lifestyle information, weight, age, sex, or wellness interests.

Payment information: billing details, purchase history, subscription status, and payment-related information. Full payment card details may be processed by third-party payment processors and may not be stored directly by OnlyHuman.

Website usage information: IP address, device type, browser type, pages viewed, referring URLs, time spent on pages, clicks, and other analytics data.

Communication information: emails, text messages, form submissions, support requests, call notes, and other communications you send to us.

How We Use Information

We may use information to:

• Provide, operate, and improve our website, programs, and services.

• Respond to inquiries and support requests.

• Help connect users with patient portal, clinical, pharmacy, laboratory, or technology partners.

• Process payments, subscriptions, orders, refunds, and account activity.

• Send account, billing, service, support, and safety-related communications.

• Send marketing communications where permitted by law.

• Improve website design, user experience, content, and program offerings.

• Monitor website performance, prevent fraud, and protect security.

• Comply with legal, regulatory, contractual, and compliance obligations.

• Facilitate and manage integrations with third-party services and business partners.

Health Information and HIPAA

Some health-related information may be protected by HIPAA when handled by covered healthcare providers, health plans, healthcare clearinghouses, or their business associates. HHS explains that HIPAA applies to covered entities and business associates, not automatically to every organization that receives health-related information.

When OnlyHuman works with clinical partners or technology partners in a role that involves protected health information, additional HIPAA-related agreements, safeguards, and restrictions may apply.

If you use a third-party patient portal, licensed provider, pharmacy, lab, or clinical partner, their privacy practices and HIPAA notices may also govern how your medical information is used and disclosed.

How We Share Information

We may share information with:

• Licensed healthcare providers and clinical partners involved in evaluating or providing care.

• Technology platforms and patient portal providers used to support intake, scheduling, account management, and care coordination.

• Pharmacies, laboratories, and fulfillment partners, where applicable.

• Payment processors and billing providers.

• Customer support, email, SMS, analytics, hosting, security, and business operations vendors.

• Legal, compliance, regulatory, or law enforcement authorities when required or permitted by law.

• Professional advisors, including attorneys, accountants, insurers, and compliance consultants.

We do not sell your personal information in the ordinary sense of exchanging it for money. However, certain analytics, advertising, cookies, pixels, or tracking technologies may be considered “sharing” or “selling” under some state privacy laws. Where required, we will provide applicable choices.

Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand user activity, improve performance, remember preferences, and measure marketing.

Because health-related websites can involve sensitive information, we aim to be careful with tracking technologies. HHS has issued guidance warning covered entities and business associates about privacy and security risks from online tracking technologies.

You may be able to disable cookies in your browser settings. Some website features may not function properly without cookies.

Marketing Communications

If you sign up for updates, submit a form, or provide your contact information, we may send you emails, texts, or other communications about OnlyHuman services, educational content, offers, or updates.

You may opt out of marketing communications by following unsubscribe instructions or contacting us. We may still send non-marketing communications related to your account, purchases, services, billing, safety, or legal obligations.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, system, or transmission method is 100% secure.

You are responsible for keeping your account credentials secure and notifying us if you believe your account or information has been compromised.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, prevent fraud, and support business operations.

Retention periods may vary depending on the type of information and the applicable legal, clinical, contractual, or business requirements.

Your Privacy Choices

Depending on your state and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also have rights to opt out of certain data sharing, targeted advertising, or marketing communications.

To make a privacy request, contact us using the information below. We may need to verify your identity before processing your request.

Children’s Privacy

OnlyHuman is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will take appropriate steps to delete it.

Third-Party Links and Services

Our website may link to third-party websites, patient portals, scheduling tools, payment processors, pharmacies, labs, clinical partners, or other services. We are not responsible for the privacy practices, security, content, or policies of third parties.

You should review the terms and privacy policies of any third-party service you use.

State Privacy Rights

Residents of certain states may have additional privacy rights under applicable state laws. These rights may include access, correction, deletion, portability, and opt-out rights.

If required by law, we will provide additional notices or mechanisms for exercising those rights.'

Health Data Breach Notices

If certain health information is involved in a security incident, federal or state breach notification rules may apply. The FTC’s Health Breach Notification Rule can apply to certain health apps and related technologies that are not covered by HIPAA.

We will comply with applicable breach notification obligations where legally required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.

Contact Us

For privacy questions or requests, contact us at:

Email: info@onlyhumanrx.com